--- title: BPM Case Studies description: Leonardo's end to end process improvement case studies including BPM, Process Automation, Integration that Leonardo where we have helped our valued clients. --- [![LeonardoUST_CMYK-1](https://www.leonardo.com.au/hubfs/LeonardoUST_CMYK-1.svg "LeonardoUST_CMYK-1")](https://www.leonardo.com.au/) [![Talk to Us](https://no-cache.hubspot.com/cta/default/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f.png)](https://cta-redirect.hubspot.com/cta/redirect/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f) ![cross-icon](https://www.leonardo.com.au/hubfs/cross-icon.svg?t=1536031936288 "cross-icon") ![business-design](https://www.leonardo.com.au/hubfs/business-design.svg "business-design") ###### [Business Design](https://www.leonardo.com.au/business-design-consulting-advisory) ![process-automation](https://www.leonardo.com.au/hubfs/process-automation.svg "process-automation") ###### [Process Automation](https://www.leonardo.com.au/process-automation) ![data-integration](https://www.leonardo.com.au/hubfs/data-integration.svg "data-integration") ###### [Integration & API](https://www.leonardo.com.au/integration) ![platform-engineering](https://www.leonardo.com.au/hubfs/platform-engineering.svg "platform-engineering") ###### [Platform Engineering](https://www.leonardo.com.au/platform-engineering) [BUY WITH PACK](https://marketplace.hubspot.com/products/palmspire/growth-series-pack) [BUY THIS PAGE](https://marketplace.hubspot.com/products/palmspire/customers-page-2-growth-series) ![4-1](https://www.leonardo.com.au/hs-fs/hubfs/4-1.png?width=1560&name=4-1.png "4-1") ## Case Studies ### Be inspired by these BPM case studies from organisations striving to improve their business outcomes ## Customer stories and projects Here are selection of projects  that Leonardo has been involved with to meet the challenges of today’s globalised and highly competitive corporate environment. - ALL - Process Improvement - BPM - Process Architecture - RPA - Integration - Process Automation - Platform ### Transforming Healthcare Compliance with AWS Leonardo's AWS expertise transformed Datafied's healthcare compliance, enhancing security and scalability. [READ CASE STUDY](https://www.leonardo.com.au/case-study-aws-healthcare) - Process Improvement - Process Architecture - Integration ### Upgrading Legacy Middleware Integration Implementing a DevOps process to consolidate integration challenges. [READ CASE STUDY](https://www.leonardo.com.au/case-study-twe?hs_preview=uggzzPDs-35480936561) - Process Improvement - Process Architecture ### FIFO Process Standardization Headcount reduction by 30% due to process standardisation productivity improvement and resource cost optimisation due to offshoring the standardised process. [READ CASE STUDY](https://www.leonardo.com.au/case-study-rio-tinto) - BPM - Process Architecture ### Business Architecture To Drive New Markets Introducing a *Marketplace* concept (a marketplace is how Uber, Amazon, eBay operate) by establishing a new Business Architecture. [READ CASE STUDY](https://www.leonardo.com.au/case-study-suncorp) - Process Automation - Integration - OpenShift ### Onboarding Process Powered By Opensource Deploying OpenShift and Red Hat Process Automation Manager onto VEA’s Microsoft Azure cloud infrastructure to enable rapid deployment into multiple environments, ensuring agile deployment and enabling continuous updates. [READ CASE STUDY](https://www.leonardo.com.au/case-study-viva-energy) - BPM ### Process Controls for Ring Fencing Project Designing and implementing Ring Fencing Guideline across the organisation to promote competition by establishing a level playing field for all providers of contestable electricity services. [READ CASE STUDY](https://www.leonardo.com.au/case-study-jemena) - Integration ### Integration Architecture Roadmap Providing recommendation on architecture roadmap for complex as-is integration landscape. [READ CASE STUDY](https://www.leonardo.com.au/case-study-unitedenergyandmultinetgas) - Integration - Containerisation / OpenShift ### Deploying OpenShift Container Platform Providing consulting resources to provision Openshift Container Platform clusters into Wise Employment’s AWS cloud environment. to  quickly scale internal and external online services to better meet the rapid demand for clients.   [READ CASE STUDY](https://www.leonardo.com.au/case-study-wise-employment?hs_preview=UBeIUbhE-36289936426) - Process Improvement - Business Process Management ### Process Improvement for a Government Agency Providing expertise in process improvement to achieve tangible and intangible benefits internally (operations, technology etc.) as well as externally (Victorian plumbers, builders and other government agencies).  [READ CASE STUDY](https://www.leonardo.com.au/case-study-vba) - Process Improvement - Process Architecture - Integration - Platform ### Enabling Streamlined Student Onboarding Deploying Red Hat's OpenShift cloud/container platform and providing Business Architecture guidance to help Navitas transit from a publically listed company into a privately held business. [READ CASE STUDY](https://www.leonardo.com.au/case-study-navitas) - RPA ### Digital Workers Drive Automated Accounts Payable Building a digital worker to deliver a great time saving for an ad-hoc process for the accounts payable area that was difficult to schedule and plan with the human workforce. [Read Case Study](https://www.leonardo.com.au/case-study-finance-processautomation) - BPM ### BPM & EA Modelling Standards Leonardo was engaged to assist the Corporation regarding its Business Process Management-tooling related needs and support it at every stage of the BPM cycle. [READ CASE STUDY](https://www.leonardo.com.au/case-study-water-cooperation) - RPA - Process Automation ### Workflow Automation with ServiceNow Leonardo was engaged to create a Workflow Automation with ServiceNow deploying Digital Works to Create Improved End-to-End Customer Experience [READ CASE STUDY](https://www.leonardo.com.au/case-study-workflow-automation) - Process Improvement - BPM ### Future State Business Process Redesign Identified gaps in the system functionality that are crucial for successful business operations to build a solid foundation for continuous process improvement and process management. [READ CASE STUDY](https://www.leonardo.com.au/case-study-qldtreasury) - Process Architecture ### Architecture Roadmap for Process and Enterprise Delivering enterprise architecture capability uplift to support organisational growth to a full service, nation-wide agency. [READ CASE STUDY](https://www.leonardo.com.au/case-study-ndia) - BPM - Process Improvement ### Process Framework for ARIS Developing Business Process Management capabilities and a sound process improvement methodology across all divisions. [READ CASE STUDY](https://www.leonardo.com.au/case-study-woolworths) - Process Improvement - Business Process Architecture ### Business Process Redesign to reduce cost Leonardo was engaged to reduce escalating costs, improve profitability and create transparency over the organisation's business processes by designing and implementing business process changes. [READ CASE STUDY](https://www.leonardo.com.au/case-study-pizzacapers) - RPA - Process Automation ### Process Automation for SAP Solution Manager Implementing digital workers to provide essential monitoring for the SAP Application Manager. [READ CASE STUDY](https://www.leonardo.com.au/casestudy/rpa-sapsolutionmanager-process-automation) - Process Improvement - Business Architecture ### Business Process Design for Resources Assisting BHP Billiton Iron Ore in ensuring the availability and consistency of its ARIS environment  to achieve an enterprise-wide definition and design of business processes. [READ CASE STUDY](https://www.leonardo.com.au/case-study-bhp-process-improvement) - Process Improvement ### Process Documentation for Finance Introducing a single platform for process documentation that is controlled to provide consistent process information enabling enhanced process improvement and robust decision making. [READ CASE STUDY](https://www.leonardo.com.au/case-study-bridgewater) - BPM - Process Architecture ### BPM Centre of Excellence Reduced process inefficiencies by implementing BPM foundations alongside improved process governance/measurements.Increased quality and consistency of bank outputs. [READ CASE STUDY](https://www.leonardo.com.au/bpm-case-study-australian-bank) - BPM - Process Improvement ### ARIS Centre of Excellence Providing thought leadership, team leadership and expert skills in the areas of Business Process Management, Enterprise Architecture, and to establish an Office of Business Process Management to govern the use of the various “process” tools. [Read Case Study](https://www.leonardo.com.au/case-study-fonterra) - Process Auotmation - RPA ### Digital Workers for Retail RPA Implementing process automation and digital workers to set up the business unit for success to deliver a high-quality service to its customers continually.  [Read Case Study](https://www.leonardo.com.au/casestudy/-retail-process-automation) - Process Architecture - BPM ### Scaled Agile Business Architecture Creating a flexible Business Architecture to structure the intended business transformation and align it to technology. [Read Case Study](https://www.leonardo.com.au/case-study-dhs-business-architecture) - Process Improvement ### Process Improvement For Employee Experience Optimizing employee accommodation, contractor accommodation and accommodation maintenance processes to deliver suitable accommodation on time in a sustainable and compliant manner. [READ CASE STUDY](https://www.leonardo.com.au/case-study-bhp-billiton-mitsubishi-alliance-bma) - BPM - Process Architecture ### Designing & Implementing Process Changes Leonardo was engaged to reduce escalating costs, improve profitability and create transparency over the organisation’s business processes by designing and implementing business process changes. [READ CASE STUDY](https://www.leonardo.com.au/case-study-qbcc) - BPM ### Driving Improvements for Process & System Design Within this multinational dairy co-operative BPM case study Leonardo was engaged to design & implement a "To-Be State" of global supply planning and scheduling processes. [READ CASE STUDY](https://www.leonardo.com.au/bpm-case-study-dairy) - BPM - Process Improvement - Process Architecture ### Standardizing, Optimizing and Offshoring Travel and Accommodation Processes Leonardo used process-based management techniques for discovering, analysing and designing a standard process while documenting the necessary artefacts for continuous process management.  [READ CASE STUDY](https://www.leonardo.com.au/iron-ore-process-impovement-standardization-bpm-casestudy) - BPM - Process Improvement ### Continuous Process Improvement Creating a culture of continuous improvement of key business processes via a BPM methodology [READ CASE STUDY](https://www.leonardo.com.au/iron-ore-process-impovement-standardization-bpm-casestudy) ![](https://cdn2.hubspot.net/hubfs/3842749/Icons/003-new-email-outline.svg) E-mail address #### [info@leonardo.com.au](mailTo:info@leonardo.com.au) ![](https://cdn2.hubspot.net/hubfs/3842749/Icons/002-phone-call.svg) Talk to us #### [+61 1800 717 554](tel:+611800717554) ![](https://cdn2.hubspot.net/hubfs/3842749/Icons/001-handshake.svg) #### [Click here to chat](https://www.leonardo.com.au/contact-leonardo-consulting) [![LeonardoUST_CMYK](https://www.leonardo.com.au/hs-fs/hubfs/LeonardoUST_CMYK.png?width=791&name=LeonardoUST_CMYK.png "LeonardoUST_CMYK")](https://www.leonardo.com.au) Leonardo drives continuous process improvement through technology and has worked with many leading enterprises in APAC to enhance the performance of their business processes through architecture and automation as well as integrating their applications, platforms and data to enable disruptive technologies. **What We Do** **Resources** ##### Company 2022 ©Incotrade Australia Pty Ltd trading as Leonardo Consulting  |  All rights reserved   |   ACN 066 273 256. |  [Privacy Statement](https://www.leonardo.com.au/privacy)  [**](http://www.facebook.com/leonardoconsultingAU) [**](https://www.linkedin.com/company/leonardo-consulting/) [**](http://www.twitter.com/leonardoBPM) [**](http://www.youtube.com/leonardoconsulting)