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Customer stories and projects

Here are selection of projects  that Leonardo has been involved with to meet the challenges of today’s globalised and highly competitive corporate environment.

  • Process Improvement
  • Process Architecture
  • Integration

Upgrading Legacy Middleware Integration

Implementing a DevOps process to consolidate integration challenges.

  • Process Improvement
  • Process Architecture

FIFO Process Standardization

Headcount reduction by 30% due to process standardisation productivity improvement and resource cost optimisation due to offshoring the standardised process.

  • BPM
  • Process Architecture

Business Architecture To Drive New Markets

Introducing a Marketplace concept (a marketplace is how Uber, Amazon, eBay operate) by establishing a new Business Architecture.

  • Process Automation
  • Integration
  • OpenShift

Onboarding Process Powered By Opensource

Deploying OpenShift and Red Hat Process Automation Manager onto VEA’s Microsoft Azure cloud infrastructure to enable rapid deployment into multiple environments, ensuring agile deployment and enabling continuous updates.

  • BPM

Process Controls for Ring Fencing Project

Designing and implementing Ring Fencing Guideline across the organisation to promote competition by establishing a level playing field for all providers of contestable electricity services.

  • Integration

Integration Architecture Roadmap

Providing recommendation on architecture roadmap for complex as-is integration landscape.

  • Integration
  • Containerisation / OpenShift

Deploying OpenShift Container Platform

Providing consulting resources to provision Openshift Container Platform clusters into Wise Employment’s AWS cloud environment. to  quickly scale internal and external online services to better meet the rapid demand for clients.  

  • Process Improvement
  • Business Process Management

Process Improvement for a Government Agency

Providing expertise in process improvement to achieve tangible and intangible benefits internally (operations, technology etc.) as well as externally (Victorian plumbers, builders and other government agencies). 

  • Process Improvement
  • Process Architecture
  • Integration
  • Platform

Enabling Streamlined Student Onboarding

Deploying Red Hat's OpenShift cloud/container platform and providing Business Architecture guidance to help Navitas transit from a publically listed company into a privately held business.

  • RPA

Digital Workers Drive Automated Accounts Payable

Building a digital worker to deliver a great time saving for an ad-hoc process for the accounts payable area that was difficult to schedule and plan with the human workforce.

  • BPM

BPM & EA Modelling Standards

Leonardo was engaged to assist the Corporation regarding its Business Process Management-tooling related needs and support it at every stage of the BPM cycle.

  • RPA
  • Process Automation

Workflow Automation with ServiceNow

Leonardo was engaged to create a Workflow Automation with ServiceNow deploying Digital Works to Create Improved End-to-End Customer Experience

  • Process Improvement
  • BPM

Future State Business Process Redesign

Identified gaps in the system functionality that are crucial for successful business operations to build a solid foundation for continuous process improvement and process management.

  • Process Architecture

Architecture Roadmap for Process and Enterprise

Delivering enterprise architecture capability uplift to support organisational growth to a full service, nation-wide agency.

  • BPM
  • Process Improvement

Process Framework for ARIS

Developing Business Process Management capabilities and a sound process improvement methodology across all divisions.

  • Process Improvement
  • Business Process Architecture

Business Process Redesign to reduce cost

Leonardo was engaged to reduce escalating costs, improve profitability and create transparency over the organisation's business processes by designing and implementing business process changes.

  • RPA
  • Process Automation

Process Automation for SAP Solution Manager

Implementing digital workers to provide essential monitoring for the SAP Application Manager.

  • Process Improvement
  • Business Architecture

Business Process Design for Resources

Assisting BHP Billiton Iron Ore in ensuring the availability and consistency of its ARIS environment  to achieve an enterprise-wide definition and design of business processes.

  • Process Improvement

Process Documentation for Finance

Introducing a single platform for process documentation that is controlled to provide consistent process information enabling enhanced process improvement and robust decision making.

  • BPM
  • Process Architecture

BPM Centre of Excellence

Reduced process inefficiencies by implementing BPM foundations alongside improved process governance/measurements.Increased quality and consistency of bank outputs.

  • BPM
  • Process Improvement

ARIS Centre of Excellence

Providing thought leadership, team leadership and expert skills in the areas of Business Process Management, Enterprise Architecture, and to establish an Office of Business Process Management to govern the use of the various “process” tools.

  • Process Auotmation
  • RPA

Digital Workers for Retail RPA

Implementing process automation and digital workers to set up the business unit for success to deliver a high-quality service to its customers continually. 

  • Process Architecture
  • BPM

Scaled Agile Business Architecture

Creating a flexible Business Architecture to structure the intended business transformation and align it to technology.

  • Process Improvement

Process Improvement For Employee Experience

Optimizing employee accommodation, contractor accommodation and accommodation maintenance processes to deliver suitable accommodation on time in a sustainable and compliant manner.

  • BPM
  • Process Architecture

Designing & Implementing Process Changes

Leonardo was engaged to reduce escalating costs, improve profitability and create transparency over the organisation’s business processes by designing and implementing business process changes.

E-mail address

info@leonardo.com.au

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+61 1800 717 554