A real business game-plan to win, differentiate, transform, and execute.
Understand what is really happening with your processes
Visualise your processes to understand, improve and automate your business strategy
Drive continuous process improvement that enables businesses to achieve their strategic objectives
Helping you identify practical use cases for BPM & AI that deliver value
Supporting solutions that enhance BPM effort
Delivering world class education programs for Business Process Management
Improving your skills and understanding for ARIS applications
Designing the solution architecture for all the components that will play a role in the process execution
Taking the business perspective of the process and modelling it for execution
Taking the technical perspective of the process and implementing it in a process execution server
Leveraging existing or new APIs to take process orchestration to the next level of automation
Automating Where a user interface is the only way of accessing an applications data and functionality
The enabling technologies that are used in the development and execution of process automation
Building the technology blueprint that guides the integration of enterprise applications
Ensuring a scalable, resiient, platform that also maximises automation at both development and runtime
Delivering expertise that covers the entire gamut of integration solutions
Reducing the overhead and cycle time of testing and releasing new soltware
Developing reusable APls that connect your organisation, applications, and data to the API economy
Robust and productive tools and systems that take you from "siloed" to "connected"
One of the key reasons that business process automation initiatives fail is that the business will model several hundred as-is and to-be processes, and then “throw them over the fence” to a team of process automation specialists, who ask, “What do I do with these?”
The process modelled by or in conjunction with the business subject matter experts is a business view of the process. So even though a BPMN model can be executed, the business, or logical, view of the process, isn’t necessarily the best executable model.
Process Modelling for Automation is about taking the business view of the process and optimising it for execution in workflows and automation platforms.
Leonardo’s approach to developing an executable process is to have the business modeller and technical modeller work together to optimise the model. (e.g. the business view of the process will usually have a role to denote each swim lane).
When the task is being modelled for execution, the system involved is often more important than the role. As BPMN 2.0 is a recognised standard, the target BPM server may have valuable features that go beyond the standard, and may be unfamiliar to a business-oriented modeller.
Leonardo works collaboratively with the business-oriented modeller to look for ways to improve the process using technology.
For example, a business-oriented on-boarding process model might have a task in which a Service Desk person is emailed with the details of a new user account to be created. We might enhance the process to replace that human task, by instead sending a “Create New User” message to an API, so that the user account is created automatically and without human intervention.
Our approach to optimising the executable process, in essence creating the “To Be v2” process model, means our clients reap better returns from the business process improvement initiatives. In particular, our deep experience and expertise in integration allow us to identify more opportunities to replace human tasks with fully automated tasks.
The outcomes include faster cycle times, reduced lead times, fewer bottlenecks, and fewer errors and less re-work.
For 20 years we have worked with many of the region’s leading enterprises to enhance the performance of their BPM effort alongside implementing solutions that automate their end-to-end business processes. Leonardo has partnered with the leading technologies in the automation space - Pega and Red Hat.
Leonardo helps in assessing your current technical landscape and identifying, designing and implementing automation platforms to power your processes and create the workflows to drive high value customer experiences.
Leonardo drives continuous process improvement through technology and has worked with many leading enterprises in APAC to enhance the performance of their business processes through architecture and automation as well as integrating their applications, platforms and data to enable disruptive technologies.
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