--- title: BPM - Business Process Management Consulting description: Leonardo's BPM expertise helps you align your strategy with your processes, intelligently automate these processes and set the foundation to deploy integration. --- [![LeonardoUST_CMYK-1](https://www.leonardo.com.au/hubfs/LeonardoUST_CMYK-1.svg "LeonardoUST_CMYK-1")](https://www.leonardo.com.au/) [![Talk to Us](https://no-cache.hubspot.com/cta/default/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f.png)](https://cta-redirect.hubspot.com/cta/redirect/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f) ![cross-icon](https://www.leonardo.com.au/hubfs/cross-icon.svg?t=1536031936288 "cross-icon") ![business-design](https://www.leonardo.com.au/hubfs/business-design.svg "business-design") ###### [Business Design](https://www.leonardo.com.au/business-design-consulting-advisory) ![process-automation](https://www.leonardo.com.au/hubfs/process-automation.svg "process-automation") ###### [Process Automation](https://www.leonardo.com.au/process-automation) ![data-integration](https://www.leonardo.com.au/hubfs/data-integration.svg "data-integration") ###### [Integration & API](https://www.leonardo.com.au/integration) ![platform-engineering](https://www.leonardo.com.au/hubfs/platform-engineering.svg "platform-engineering") ###### [Platform Engineering](https://www.leonardo.com.au/platform-engineering) [BUY WITH PACK](https://marketplace.hubspot.com/products/palmspire/growth-series-pack) [BUY THIS PAGE](https://marketplace.hubspot.com/products/palmspire/product-1-growth-series) ![screen](https://www.leonardo.com.au/hs-fs/hubfs/Images/LC_BG/screen.png?width=1920&name=screen.png "screen") ## Business Process Management ### Putting process at the centre of business management [BUSINESS DESIGN](https://www.leonardo.com.au/business-design-consulting-advisory)       [BPM Tools and Technologies ](https://www.leonardo.com.au/bpm-tools-technologies) ## ** Why Business Process Management is critical **  Digitisation of business and increasing customer expectations has led to a fast-paced, hyper-connected market which makes operational processes increasingly critical. True organisational agility that allows organisations to respond to this market comes from a deep understanding of the processes that deliver value to your stakeholders. #### The importance of processes **  BPM involves the identification of an organisation’s business processes, alignment of those processes with organisational strategy and continuous improvement that considers both the customer, regulatory and IT requirements. **  Processes are fundamental to how an organisation realises its strategic intent. They are the way your business generates revenue, delivers value, meets it’s targets, achieves it's objectives and delights it's customers. [Read the article 'The Importance of BPM'](https://blog.leonardo.com.au/why-business-process-management-bpm-is-critical) ## Trying to innovate and be faster in complex environments **  Organisations operate in an increasingly complex environment of rapidly changing market demands, increasing regulatory requirements and an ever-changing technology landscape. Business processes must be designed to deliver on an organisation’s strategy, comply with all relevant laws and regulations while still operating effectively and efficiently to deliver a great customer experience #### The blame game and change initiatives cycle of death **  Immature or non-existing process management results in expensive change initiatives, failed technology implementations, a culture of silos and shifting blame for [Read 'Are We To Good At Fixing Process Problems?'](https://blog.leonardo.com.au/are-we-too-good-at-fixing-process-problems) ![storage](https://www.leonardo.com.au/hs-fs/hubfs/Images/LC3/storage.jpg?width=563&height=422&name=storage.jpg) ## Process-led Business Change **  Well managed business processes lead to the ongoing improvement of how business is done, alongside enablIng innovative opportunities to be implemented and provide full transparency over how the business is performing. Everyone understands their contribution to delivering the organisation’s strategy and is encouraged to raise and implement improvement ideas. Innovation and disruptive changes are seen as opportunities rather than threats. **  Enabling business process management through technology further provides opportunities to reduce the cost of process change and enable real-time monitoring of process performance. [Read '7 Key Actions to Drive Process Change'](https://blog.leonardo.com.au/7-key-actions-to-drive-process-change) ![users](https://www.leonardo.com.au/hs-fs/hubfs/users.jpg?width=1160&height=700&name=users.jpg) ## Leonardo’s BPM Services **  Leonardo is Australia’s leading business process management consulting firm. We help organisations establish and mature BPM capabilities and demonstrate rapid improvements to their business. **  Our products and services include: - Business process management maturity assessment - Establishing an Office of BPM - BPM training - BPM tools - Building a business process architecture - Running a business process improvement project - Establishing process governance & measurement - Process modelling excellence training & establishment ![cloud-1](https://www.leonardo.com.au/hs-fs/hubfs/Images/LC3/cloud-1.png?width=1337&height=880&name=cloud-1.png) ## BPM Tools and Technology   **  Leonardo has extensive knowledge of a variety of BPM tools/technologies and can help our clients with the assessment, selection, installation and implementation of a suitable BPM platform. An outside partner like Leonardo provides expertise in assessing your current technical landscape and identifying, designing and implementing business process improvement technologies / support. [BPM Technology Partners](https://www.leonardo.com.au/bpm-tools-technologies) [ARIS Consulting Services](https://www.leonardo.com.au/aris-consulting-services-solutions) [Red Hat Consulting Services](https://www.leonardo.com.au/red-hat-consulting-services-solutions) ![layers2](https://www.leonardo.com.au/hs-fs/hubfs/Images/LC3/layers2.gif?width=800&height=600&name=layers2.gif) ![](https://cdn2.hubspot.net/hub/3842749/hubfs/Credo%20pack/Backgrounds/background_4.png?width=1980&name=background_4.png) ## 789 ##### BPM Projects completed ## 18 ##### Global Partnerships ## 17 **Countries Delivered BPM Projects** ## 87 ##### Satisfied customers ## ** BPM Services [ #### ![17ModEx](https://www.leonardo.com.au/hs-fs/hubfs/Images/LC_BG/17ModEx.png?width=800&name=17ModEx.png) A project that helps organizations implement a process modelling approach that promotes improved modelling technique, better model governance, process mindset and improved model collaboration communication, increased efficiency and return on your modelling investment. ](https://www.leonardo.com.au/process-modelling-excellence-bpm-training) [ #### ![17Reimagine](https://www.leonardo.com.au/hs-fs/hubfs/Images/LC_BG/17Reimagine.png?width=800&name=17Reimagine.png) A two-week guided project to accelerate the development of process-based management in your organisation, facilitate the initial BPM implementation needed for ongoing development and deliver the benefits in improved organisational performance. ](https://www.leonardo.com.au/reimagine-bpm-project) [ #### ![17BPMMAssess](https://www.leonardo.com.au/hs-fs/hubfs/Images/LC_BG/17BPMMAssess.png?width=800&name=17BPMMAssess.png) A structured BPM maturity assessment that is cost effective, quick to implement and provides a snapshot as to where the organisation is at, where the want to be and a dvelopment plan about how they will get there. ](https://www.leonardo.com.au/bpm-maturity-assessment) ## * * BPM Clients: ![](https://cdn2.hubspot.net/hubfs/3842749/Backgrounds%20/add-plus-button.svg) ![Fonterra](https://www.leonardo.com.au/hs-fs/hub/430417/file-2230961459.jpg) ![](https://cdn2.hubspot.net/hubfs/3842749/Backgrounds%20/add-plus-button.svg) ![ ](https://www.leonardo.com.au/hs-fs/hub/430417/file-2229451931.jpg) ![](https://cdn2.hubspot.net/hubfs/3842749/Backgrounds%20/add-plus-button.svg) ![QLD Government](https://www.leonardo.com.au/hs-fs/hub/430417/file-2229451971.jpg) ![](https://cdn2.hubspot.net/hubfs/3842749/Backgrounds%20/add-plus-button.svg) ![Suncorp](https://www.leonardo.com.au/hubfs/Customers/suncorp.png) ## Want to stay up to date? #### Join 1000+ business / technology professionals and receive our occasional, yet very awesome insights to your inbox. ![](https://cdn2.hubspot.net/hubfs/3842749/Icons/003-new-email-outline.svg) E-mail address #### [info@leonardo.com.au](mailTo:info@leonardo.com.au) ![](https://cdn2.hubspot.net/hubfs/3842749/Icons/002-phone-call.svg) Talk to us #### [+61 1800 717 554](tel:+611800717554) ![](https://cdn2.hubspot.net/hubfs/3842749/Icons/001-handshake.svg) #### [Click here to chat](https://www.leonardo.com.au/contact-leonardo-consulting) [![LeonardoUST_CMYK](https://www.leonardo.com.au/hs-fs/hubfs/LeonardoUST_CMYK.png?width=791&name=LeonardoUST_CMYK.png "LeonardoUST_CMYK")](https://www.leonardo.com.au) Leonardo drives continuous process improvement through technology and has worked with many leading enterprises in APAC to enhance the performance of their business processes through architecture and automation as well as integrating their applications, platforms and data to enable disruptive technologies. **What We Do** **Resources** ##### Company 2022 ©Incotrade Australia Pty Ltd trading as Leonardo Consulting  |  All rights reserved   |   ACN 066 273 256. |  [Privacy Statement](https://www.leonardo.com.au/privacy)  [**](http://www.facebook.com/leonardoconsultingAU) [**](https://www.linkedin.com/company/leonardo-consulting/) [**](http://www.twitter.com/leonardoBPM) [**](http://www.youtube.com/leonardoconsulting)