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Helping rebuild processes
for the digital age

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   Rebuilding Process For The Digital Age

Leonardo’s delivery approach offers a connected view of the enterprise to drive the relationships between your strategy, processes and systems.

This method enables your strategy to be executed and your processes effectively managed, automated and integrated into the systems/platforms that interface with your customers.

Read more about our approach

Our End-To-End Approach


Business Design

Process Driven, Model-Driven

Business Design is a process-driven, model-driven approach to build an enterprise-wide understanding of an organisation within its particular market and environment, ambidextrously - holding both ‘customer’ and the 'business’ values in tension.


Process Automation

Intelligent, human-centred automation

Improve operational efficiency to drive down costs and reduce end-to-end process cycle time. The smart automation of business processes provides opportunities for redesigning processes to cater for increasing stakeholder expectations and service.


Integration & API

Flexible, Scalable, Robust

Build cost-effective, flexible, robust and modern integrations between independent applications and systems that enable a single coherent view of data across the organisation.


Platform Engineering

A resilient, automated and secure landscape

Scale on-demand computing while minimising cost. Create an independent platform (cloud/hybrid)  that supports best practice modern architecture, such as microservices, event-driven, serverless, while still supporting the traditional application workload.

Outcomes we deliver


Improved Resilient Business

Better process-driven business models

Create revenue resilience, reduce your costs, increase your efficiency and compliance, eliminate problems and embrace your customers.


Better Business Efficiency

Smarter, engaged, customer experiences

Intelligently architected process automation using RPA, IPA or hyperautomation to kickstart or scale up your automation effort. 


Connected, Scaleable Enterprise

Timely data, accurate business information

A blueprint from the enterprise, solution, and design perspective that guides the right design, governance and delivery structures to enable cost-effective integration implementation and better API / ESB connectivity platforms.


Scaled To Fit Platform

Flexible, cloud-based containerisation

Digital platforms and agile, scalable applications that enable breakthrough customer experiences - leveraging the latest in innovative technologies.

  Our Partners

We provide our customers with value-added services supported by world class people, tools and tested methods.

Our affiliated partners share this commitment and provide specialist support that enables us to deliver successful projects.

Read more about Leonardo's partners

  Case Studies

The best gauge of success is our client’s results. Learn more about the projects Leonardo has been delivering for enterprises locally and globally over the past 20 years. 



Reduce process inefficiencies by implementing BPM foundations alongside process governance / measurements.


Process Optimization, Standardization and Improvement for FIFO Travel & Accommodation 


Driving improvements global supply planning improvements through process & system redesign


Create process architecture, process performance measures, & mechanisms for ongoing process management for 19 hospitals.

  Who is Leonardo?

  Leonardo is a process transformation company, driving intelligent end-to-end process improvement through technology. We help our clients rebuild their processes for the digital age by combining process-centric strategic thinking with the rigour and precision of enabling technologies that support their transformation.

  Leonardo has been a trusted partner for our customers for over 20 years, helping clients take manual, outdated, broken processes and reimagine them for the digital age – ensuring that the business strategies are embedded, automated and integrated into the systems and platforms that drive better experiences with customers and stakeholders.

Find out more about Leonardo
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  Don't take our word for it!

Find out how Leonardo has delivered outcomes for hundreds of companies—from ASX 200 leaders and government departments, to growing small to medium businesses.

Leonardo’s expertise was crucial in providing the building block of Suncorp’s Business Architecture Capability. They helped us realise the potential of our Marketplace Strategy and align the project investments with strategy and capabilities, ensuring that the right projects were focused on. Leonardo infused the customer journey with the skills and knowledge to influence project designs, factoring in a greater customer-centric perspective.

Samuel Pluck

EM Business Architecture in Suncorp

Leonardo's expertise was crucial in helping us execute our BPM Strategy. Leonardo brings great knowledge, experience and an ability to understand their client's needs and deliver value. We used Leonardo extensively to set up our Process Framework. Leonardo have subsequently helped to continue to support the Process Design team and the broader business in delivering BPM activities as we drive towards a higher level of BPM maturity.

Process Design Manager

Woolworths Limited

Leonardo helped us improve the visibility of our integration platform for our broader enterprise.  They were integral in helping us shape a 12-month integration roadmap as well as guide our Enterprise Architecture governance and IT portfolio management within desired implementation budget.

Program Manager

United Energy

Over the past 2 years, Leonardo has been recognised as a technology leader for this region -winning the Red Hat Most Innovative Partner award for Asia Pacific for two years running (2018 & 2019) and Top Solution Partner for 2019. They have also won 2019 Red Hat Global Hackathon for Customer Experience - beat some 400 entrants from across the world.  They are also the only APAC partner with full advanced delivery accreditation across Red Hat's Middleware Portfolio.

Michael Geisler

Director, APAC ISV

  Our Story

We're a growing team of professionals who are passionate about solving problems and creating valuable outcomes in the organisations that we serve.


Leonardo Team Members


Satisfied Customers


Projects Delivered


Individual Accreditations


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  We can help!


  Do you have an upcoming project or outcome you'd like to discuss?

  Do you need help with your business design?

  Are you trying to figure out how automation impacts your business?

  Are you limited by your current system integrations? 

  Are you trying to manage your containerised platform? 

Get in touch with Leonardo. One of our amazing team will reach out to you to talk through your challenges and needs. 

Contact us

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Get the latest insights into all things process from Team Leonardo.

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Work at Leonardo

We’re always looking for people who are smart and play nice with others to get things done. We’re more interested in the great work you've been involved with than how many degrees you have. If you’re keen to join the team but don’t fit one of the current openings, we’d still love to talk.

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+61 1800 717 554