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Business Process Improvement

Improving business to meet your strategic organisational objectives


  Our Approach to Process Improvement

Leonardo’s approach focuses on understanding your business context and requirements that impact organisational processes. 
Leonardo’s promotes a practical approach that enables evidence-based decisions about business context and requirements that drives continuous process improvement. The objective needs to be a cycle of efficient and effective projects based on a constant, proactive search for process-improvement opportunities.  With our experienced consulting team and connected global network of thought-leaders and practitioners, we can help you identify problems and opportunities, as well as innovations and strategies that will embed genuine continuous process improvement. 

Operationalising Process Improvement - The Tregear Circles


  Business Process Improvement Services & Methods

  • Perform a Process Improvement Assessment to identify opportunities at a service delivery level and create PI Operations Manual & related training artefacts
  • Implement a BPM Centre of Excellence / Office of BPM that nurtures, faciliates & tracks process improvement projects
  • Lead BPM Maturity Assessment (BPMM Assess) delivering both an analysis of organisational BPM maturity plus a development roadmap that highlights initiatives required to reach desired maturity levels.
  • Facilitate BPM Training and Coaching to develop the process-centric organisation, honing individual and team process management capabilities 
Leonardo’s consulting team has expertise working with best practice industry leading approaches that includes: 
  • Continuous Improvement (CI), 
  • Lean and Six Sigma (DMAIC)
  • Total Quality Management (TQM)
  • BPTrends Process Redesign
  • The NESTT Rapid Process Redesign by QUT

Find out more about BPMM


  Process Improvement Benefits For Your Organisation

Leonardo will help your organisation gain a competitive advantage by improving process and operational performance. We will help your organisation design process improvement strategies with your business objectives in focus. Developing a mindset of continuous process improvement will drive:
  • Overall improved productivity, efficiency and utilization 
  • Increased business agility and responsiveness to adapt to market changes
  • Reduced operational budget by effective utilization of assets and resources 

 Sign up for a Free Discovery Workshop - Leonardo's BPM Automation Integration Explorer