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The Case for Continuous Process Improvement

Organizations must always search for new ways to deliver better customer experience, seize market opportunities, increase efficiency and productivity, enhance resource usage, improve quality and consistency and rapidly adapt to change. Leonardo helps organisations drive continuous process improvement that enables businesses to achieve their goals.

Our Approach to Process Improvement

Leonardo’s approach focuses on understanding your business context and requirements that impact organisational processes.

Leonardo’s promotes a practical approach that enables evidence-based decisions about business context and requirements that drives continuous process improvement. The objective needs to be a cycle of efficient and effective projects based on a constant, proactive search for process-improvement opportunities. With our experienced consulting team and connected global network of thought-leaders and practitioners, we can help you identify problems and opportunities, as well as innovations and strategies that will embed genuine continuous process improvement.

Operationalising Process Improvement - The Tregear Circles

Business Process Improvement Services & Methods

  • Perform a Process Improvement Assessment to identify opportunities at a service delivery level and create PI Operations Manual related training artefacts
  • Implement a BPM Centre of Excellence / Office of BPM that nurtures, faciliates tracks process improvement projects
  • Lead BPM Maturity Assessment (BPMM Assess) delivering both an analysis of organisational BPM maturity plus a development roadmap that highlights initiatives required to reach desired maturity levels.
  • Facilitate BPM Training and Coaching to develop the process-centric organisation, honing individual and team process management capabilities

Leonardo’s consulting team has expertise working with best practice industry leading approaches that includes:

  • Continuous Improvement (CI)
  • Lean and Six Sigma (DMAIC)
  • Total Quality Management (TQM)
  • BPTrends Process Redesign
  • The NESTT Rapid Process Redesign by QUT

Process Improvement Benefits For Your Organisation

Leonardo will help your organisation gain a competitive advantage by improving process and operational performance. We will help your organisation design process improvement strategies with your business objectives in focus. Developing a mindset of continuous process improvement will drive:

  • Overall improved productivity, efficiency and utilization
  • Increased business agility and responsiveness to adapt to market changes
  • Reduced operational budget by effective utilization of assets and resources

Contact Leonardo
for a free discovery session

Do you have an upcoming project or outcome you'd like to discuss? Do you need help with your processes? Are you trying to figure out how automation impacts your business? Are you limited by your current system integrations? 

We can help! Get in touch with Leonardo.

One of our amazing team will reach out to you to talk through your challenges and needs. 



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+61 1800 717 554