Process automation has all too often been a disappointment to those who have invested in it. But it need not be.
In the same way your processes should be classified within a process architecture, so should the ways in which you execute your processes be defined according to a process technology architecture. A Process Automation Architecture is technology framework that articulates a clear understanding of the business requirements and enterprise applications of the involved in automation efforts.
Leonardo’s deep experience in process automation and orchestration means we know that there are many ways to automate a business process, not all of which are fit for purpose.
Certain automation technologies address some scenarios better than others. Some products might claim to address process orchestration, case management, and robotic process automation, but are they best of breed in each of those three areas? We help organisations navigate these platforms and build an automation architecture to help with requirements and vendor selection.
A Leonardo “Process Technology Blueprint” helps our clients define which patterns and technologies to bring to bear on a given problem. Sitting between the “quick and dirty” and “gold plated” solutions there usually sits a sensible, pragmatic, and effective solution that is fit for purpose.
Leonardo’s approach to process technology architecture is all about maximising process automation initiatives to achieve objectives of the enterprise. Whether it’s lower cost, enhanced customer experience, or higher quality, the Process Automation Architecture is the base on which each process is designed and executed.