Today’s organisations are on a journey to continually improve the way they manage their business processes. Part of this journey is to understand where on the maturity curve they are but more importantly, where they need to be in the years to come and how they are going to get there. BPMM Assess is a maturity assessment that is cost effective and provides exactly what the business needs to know about where they are at, where they want to be and how they will get there.
The assessment has three main modes: (i) an online survey that is completed by as many staff members as possible, (ii) an examination phase during which reference documentation is analysed and interviews with selected key BPM stakeholders are conducted, and (iii) a diagnostic review that facilitates co-creation of the BPM development roadmap.
Assessing, and actively managing, the maturity of an organization’s management of business processes provides many benefits:
Regular BPM maturity assessments using the BPMM Assess approach provide focus and motivation via a practical and cost-effective mechanism for evaluating progress in the development of effective
The BPM Maturity Assessment Report presents the analysis of maturity levels derived from an online survey of staff (the subject matter experts for the organization’s processes), moderated by an experienced consultant based on observations and interviews. Outcomes for this include:
During the BPM Maturity Diagnostic Review Workshop, key stakeholders discuss and finalize the current and target BPMM levels thereby identifying maturity gaps, and then create a BPM Maturity Roadmap of closely targeted initiatives to close those gaps. Outcomes for this include: