Plotting a course for the development of process-based management
What is BPMM Assess?
Today’s organisations are on a journey to continually improve the way they manage their business processes. Part of this journey is to understand where on the maturity curve they are but more importantly, where they need to be in the years to come and how they are going to get there. BPMM Assess is a maturity assessment that is cost effective and provides exactly what the business needs to know about where they are at, where the want to be and how they will get there.
Our approach to establishing organisational BPM Maturity
Leonardo’s assessment method incorporates a self-assessment survey supported by observational data and outcomes of interviews with key people. The methodology is designed to give credible, useful, and repeatable results, in a reasonably short time, and with a minimum of intrusion into daily operations. Based on the survey data and the observed reality (from observation and interviews), we are able to make an informed assessment of the level of BPM Maturity.
Deliverables of BPMM Assess
Key deliverables are a BPM Maturity Assessment Report and a BPM Maturity Development Plan.
The BPM Maturity Assessment Report contains a detailed analysis of BPM maturity levels. It is based on the self-assessment of a relevant cohort of staff plus moderation by an experienced consultant based on observations and interviews.
The BPM Maturity Development Plan contains recommendations for change, shaped into a series of change initiatives forming a roadmap, to achieve target BPM maturity levels.
The findings in these two documents will be presented to key people in the organisation.
Benefits from conducting a BPM Maturity Assessment
Assessing, and actively managing, the maturity of an organization’s management of business processes provides many benefits:
a framework for better understanding of the BPM approach
detailed understanding of maturity at each of the 7Enablers of BPM
waypoints for the BPM development journey
facilitation of ongoing discussion of process matters
evidence-based design and maintenance of a BPM roadmap
Regular BPM maturity assessments using the BPMM Assess approach provide focus and motivation via a practical and cost-effective mechanism for evaluating progress in the development of effective process based management.