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Queensland Treasury

Situation

  • A vendor lead, functional design for a business system transformation was not achieving the outcomes as intended for the core system replacement
  • The gaps in new system functionality needed to be unfolded within a short timeframe
  • The SPER project team didn’t have a clear vision, common approach and proper tools in place in order to effectively understand and elicit the business requirements
  • No visibility into end-to-end business processes, hence critical business requirements were missed
  • The SPER project team worked in a siloed manner, by looking after a certain area of the process scope and having no visibility into interdependent processes and potential impacts

Work Performed By Our Team

  • Identified gaps in the system functionality that are crucial for successful business operations
  • Built a solid foundation for continuous process improvement and process management
  • Defined accountability and helped bring the program back on trackProvided a common language and understanding for business and IT
  • Provided blue print for IT development and implementation
  • Built a collaborative working culture in the program including the SPER project team and the vendor

Value For Client

  • Identified gaps in the system functionality that are crucial for successful business operations
  • Built a solid foundation for continuous process improvement and process management
  • Defined accountability and helped bring the program back on trackProvided a common language and understanding for business and IT
  • Provided blue print for IT development and implementation
  • Built a collaborative working culture in the program including the SPER project team and the vendor

Want to learn more ?

CONTACT US

E-mail address

info@leonardo.com.au

Talk to us

+61 1800 717 554