--- title: Woolworths - Process Improvement - Case Study description: Leonardo helped Australian retail company Woolworth Limited improve their  Process Design & Framework with SoftwareAG ARIS. image: https://www.leonardo.com.au/hubfs/Case%20Study%20Images-4.png --- [![LeonardoUST_CMYK-1](https://www.leonardo.com.au/hubfs/LeonardoUST_CMYK-1.svg "LeonardoUST_CMYK-1")](https://www.leonardo.com.au/) [![Talk to Us](https://no-cache.hubspot.com/cta/default/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f.png)](https://cta-redirect.hubspot.com/cta/redirect/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f) ![cross-icon](https://www.leonardo.com.au/hubfs/cross-icon.svg?t=1536031936288 "cross-icon") ![business-design](https://www.leonardo.com.au/hubfs/business-design.svg "business-design") ###### [Business Design](https://www.leonardo.com.au/business-design-consulting-advisory) ![process-automation](https://www.leonardo.com.au/hubfs/process-automation.svg "process-automation") ###### [Process Automation](https://www.leonardo.com.au/process-automation) ![data-integration](https://www.leonardo.com.au/hubfs/data-integration.svg "data-integration") ###### [Integration & API](https://www.leonardo.com.au/integration) ![platform-engineering](https://www.leonardo.com.au/hubfs/platform-engineering.svg "platform-engineering") ###### [Platform Engineering](https://www.leonardo.com.au/platform-engineering) [BUY WITH PACK](https://marketplace.hubspot.com/products/palmspire/growth-series-pack) [BUY THIS PAGE](https://marketplace.hubspot.com/products/palmspire/success-stories-single-growth-series) ![Groceries](https://www.leonardo.com.au/hs-fs/hubfs/Case%20Study%20Images.jpg?width=1024&name=Case%20Study%20Images.jpg "Groceries") #### **CASE STUDY   |    RETAIL FOOD** ## **![Woolworths-logo-2014-1024x1024 b-w](https://www.leonardo.com.au/hs-fs/hubfs/Woolworths-logo-2014-1024x1024%20b-w.png?width=197&name=Woolworths-logo-2014-1024x1024%20b-w.png)** ## **Woolworths** ### Process Framework ARIS ### Situation - **Woolworths Limited** identified that a process-oriented approach would be beneficial for the ongoing operations and future development of the organisation. - A dedicated Process Design Team was established with the key goal being to develop Business Process Management capabilities and a sound process improvement methodology. -   ### Work Performed By Our Team - Develop capability to apply [Business Process Management](https://www.leonardo.com.au/bpm-business-process-management) consistently across divisions in Woolworths Limited - Establish a centre of competency for process analysis, capture and reuse - Develop and deploy a comprehensive enterprise and process improvement methodology - Support and mentor projects to improve outcomes of initiatives at Woolworths Limited ### Value For Client - Developed a robust approach including guidelines, conventions for carrying out process activities in BPM projects at Woolworths Limited. - Supported the initial development of training material on [process modelling](https://www.leonardo.com.au/process-modelling-services-resources) and [process improvement](https://www.leonardo.com.au/business-process-improvement). The Process Design Team has further developed this material and incorporated it into the Woolworths Limited training curriculum available to all staff. - Developed an approach to ensure the value of the process work carried out is maintained as a valuable asset of the organisation. [Governance](https://www.leonardo.com.au/governance-risk-compliance-bpm) has been defined and established to provide consistency, accuracy and relevance of process-related material. - Developed and deployed a continuous process improvement methodology and commenced training via the Woolworths Academy and mentoring of appropriate personnel within Woolworths Limited. ## Want to learn more ? [![CONTACT US](https://no-cache.hubspot.com/cta/default/430417/d759a0f3-1557-432e-91b5-542d7a725b16.png)](https://cta-redirect.hubspot.com/cta/redirect/430417/d759a0f3-1557-432e-91b5-542d7a725b16) ![](https://cdn2.hubspot.net/hubfs/3842749/Icons/003-new-email-outline.svg) E-mail address #### [info@leonardo.com.au](mailTo:info@leonardo.com.au) ![](https://cdn2.hubspot.net/hubfs/3842749/Icons/002-phone-call.svg) Talk to us #### [+61 1800 717 554](tel:+611800717554) ![](https://cdn2.hubspot.net/hubfs/3842749/Icons/001-handshake.svg) #### [Click here to chat](https://www.leonardo.com.au/contact-leonardo-consulting) [![LeonardoUST_CMYK](https://www.leonardo.com.au/hs-fs/hubfs/LeonardoUST_CMYK.png?width=791&name=LeonardoUST_CMYK.png "LeonardoUST_CMYK")](https://www.leonardo.com.au) Leonardo drives continuous process improvement through technology and has worked with many leading enterprises in APAC to enhance the performance of their business processes through architecture and automation as well as integrating their applications, platforms and data to enable disruptive technologies. **What We Do** **Resources** ##### Company 2022 ©Incotrade Australia Pty Ltd trading as Leonardo Consulting  |  All rights reserved   |   ACN 066 273 256. |  [Privacy Statement](https://www.leonardo.com.au/privacy)  [**](http://www.facebook.com/leonardoconsultingAU) [**](https://www.linkedin.com/company/leonardo-consulting/) [**](http://www.twitter.com/leonardoBPM) [**](http://www.youtube.com/leonardoconsulting)