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Situation

  • The Water Corporation is the principal supplier of water, wastewater and drainage services in Western Australia, employing over 3,000 people and managing over $15 billion (AUD) in assets.
  • The aim of the on-going project is to assist the Corporation regarding its Business Process Management-tooling related needs and support it at every stage of the BPM cycle.
  • The challenge is to cater to the Business Process Management (BPM) needs of very diverse stakeholders.
  • These needs range across configuring the Corporation’s BPM tool (ARIS), supporting its process modelling (through coaching and review), providing formal training and implementing best practices.

Work Performed By Our Team

  • Implementation of organisation-wide modelling standards.
  • Formal BPM and ARIS trainings.
  • Modelling support, coaching and review.
  • Tool administration, expert advice and support.
  • A fully documented and implemented model release cycle management.
  • Enterprise Architecture advice and support.

 

Value For Client

  • Significant increase in the model release cycle time (from modelling to widespread availability).
  • Increase in model quality outputs
  • Increased BPM tooling usage.
  • Produce meaningful and actionable reports from the Corporation’s modelling environment.

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