Leonardo’s Enterprise Automation Strategy & Roadmap

There is inconsistency when selecting the right use cases which result in missed opportunities and misaligned priorities.

Ungoverned automation platforms increase potential data security and privacy breaches, particularly with the increased use of cloud-based solutions.

With so many tools to use, organisations become solution-led resulting in automation siloes rather than focusing on efficient holistic cross-functional outcomes.

Automation activities have focussed on the ‘quick wins’ and initial low-hanging fruit but it’s hard to know where to turn next. Automating a bad process is not the right answer, but finding the right process for automation is a challenge.

Automation is often an afterthought – seen as a tactical fix to cover bad design or a solution gap. 

Adhoc and ungoverned approach to , coupled with the disruption caused by AI and chatbots, is leading to increased chaos and inefficiencies within organisations.

Allows the enterprise to plan and prioritise their automation initiatives, ensuring that resources are allocated effectively to the most impactful projects. Focus on the right automation, at the right time, for the right reasons… not just the squeakiest wheel.

Coordinate and align automation initiatives across different departments and business units, leading to a more integrated and streamlined approach. Automation is a proactive tool to deliver benefits to customers, staff and stakeholders alike, and should be seen as a value-add, not a spot-fix.

Better understand costs, measure the success of automation efforts, and inform future decision-making – automation enables teams and organisations to make continuous improvements and achieve their desired outcomes.

Organisations can better understand how to use the right technologies to drive end-to-end outcomes by focusing primarily on the process and the outcome delivered, not the technical platform used. 

Engage stakeholders, ensuring that all parties are aware of the organisation’s automation goals and priorities, and are aligned behind a shared vision. Automating manual processes frees up time for higher-value tasks and boosts employee experience, customer satisfaction, and staff retention.

Having a clear Enterprise Automation Strategy, Roadmap and Blueprint in place can help organizations measure the success of their automation efforts, allowing them to make continuous improvements and achieve their desired outcomes.