For close to two decades Leonardo Consulting has been a trusted advisor to our customers, delivering education, consulting and technology solutions that meet the business challenges and opportunities of our clients. With offices in Sydney, Melbourne, Brisbane, Perth and New York, our executive and consulting team are well experienced in developing process improvement and management capability, and have an extensive global contact network comprising of the most acknowledged thought leaders in business process.
Leonardo Consulting and our partners have been delivering value and making a difference in many BPM projects in Australia and around the world.
Leonardo Consulting developed relevant easy to use online services for litigants, their legal representatives and the broader community, improving registry operations through the use of new technology and process innovation. The project team adopted Business Process Management (BPM) disciplines to map their current state (As-Is) and improvement designs to the future state (To-Be) for court case processes and its artefacts.
We engaged Leonardo Consulting to deliver a BPM education program, integrate the BPTrends Associates methodology into our existing systems and to oversee initial proof-of-concept projects. The result has been a sophisticated and effective continuous improvement capability that will deliver significant benefits to our organisation over many years.
Leonardo Consulting has become a key partner of Woolworths Limited for executing our BPM Strategy. Leonardo brings great knowledge, experience and an ability to understand their client's needs and deliver value. Leonardo Consulting continue to support the Process Design team and the broader business in delivering BPM activities as we drive towards a higher level of BPM maturity and success.
Process Design Manager
Most organisations are under pressure to control costs, enhance products and services, and be more attentive to customers and other stakeholders across the supply chain. Process-based management offers a practical solution by refocusing on how value is delivered. Using the 7 Enablers of BPM this paper describes process-based management and how it is achieved.