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The Book    |     Who Should Attend     |     Why Attend     |     Course Topics     |     Articles     |     Course Outline      |      About Roger   

Reimagining Management
2-Day Training Course

The training course that will change the way you analyse, implement, manage.

At last! Effective and sustained process management and improvement!

For many organisations, process-based management, doesn’t quite work no matter how hard they try. Something is missing. This course fills that gap and provides a proven framework for successful and sustained process-based management.


The only way any organisation is able to create, accumulate, and deliver value to its customers is via collaboration across the organisation. There is no other way. Can any box on your organisation chart, by itself, deliver value outside your organisation? No, it can’t. This is the meaningful message of process-based management.

Course Overview

This course delivers a practical and pragmatic metamodel for business transformation.

Session Details

Session 1: Defining the process context
Session 2: Enabling practical process-based management
Session 3: Discovering the real process architecture
Session 4: Usefully measuring process performance
Session 5: Defining practical process governance
Session 6: Process Clinic #1
Session 7: Achieving process change
Session 8: Understanding the process mindset
Session 9: Enhancing process capability
Session 10: Supporting process-based management
Session 11: The Big BPM Project
Session 12: Process Clinic #2

Future Dates

Group training only ( 5+). If you have a number of participants from your organisation who require training, please contact us for group rates.

Based on the 2017 book 'Reimagining Management'

17-RI-Book.pngRoger’s new book ‘Reimagining Management’ (released January 2017) provides a straightforward, practical explanation of the theory, practice, and benefits of process-based management.  Reviewers from across the globe have praised this book.  Reimagining Management:

  • "superb reference book that shows how to establish and implement BPM in any organization"
  • "modern classic for the BPM space!'
  • "Roger has unlocked the mystery of business process management"
  • "Reimagining Management defines the missing link"

This all-new course creates a unique opportunity to understand, discuss, and apply the breakthrough concepts in Roger’s recent book, Reimagining Management (all attendees will also receive a copy of the book as part of the training). Attendees will gain a proven, practical framework enabling them, and their organisations, to master the challenges of process-based management and reap the resulting rewards.

Your toolkit for business transformation

The Reimagining Management course delivers a practical metamodel for business transformation. The training introduces the concepts of the 7Enablers of BPM and the Tregear Circles as part of a practical framework for the positive and controlled evolution of management practice; an approach to organizational management that focuses on the creation, accumulation, and delivery of value to customers and other stakeholders. 

Who should attend?

The course is for anyone involved in the management and improvement of organisational performance or the analysis and design of business systems, especially those who have an interest in process-based management. Executives, managers, business analysts, process practitioners, supply chain managers, and anyone involved in the management and improvement of organisational performance, will gain valuable and practical insights from this course.

Why should I attend?

Management Breakthrough Content
Learn about the 7Enablers approach to management excellence and how it can make a significant difference in your organization.

Make Process-Based Management Real
Understand how to realise the benefits of process-based management using pragmatic and proven approaches.

Focus On Value Creation, Accumulation, & Delivery
Learn how to create a management approach that persistently focuses the organisation, its people, and their teams on the delivery of value to customers and other stakeholders. 

Efficiency & Effectiveness Delivered
Learn why the inevitable directive to ‘do more with less’ is not an impossible demand for an organisation doing effective process-based management.

World Class Education Outcomes
Your trainer, Roger Tregear, brings international thought leadership combined with the practical insights to allow you to make process-based management work in your organisation.

Local Network Connections
This course connects you with other analysts and managers with an interest in developing better process management practices using contemporary, proven approaches.

What will I learn in this course?

In a two days packed with pragmatic wisdom and practical case study examples, you will learn:

  • How organisational strategy is executed via business processes
  • Why only cross-functional processes can deliver value (products & services) to customers
  • Why process-based management allows managers to focus on the things that really matter
  • How the process view provides an effective framework for business requirements analysis
  • How to build awareness of performance and quality in every person across the organisation
  • How the 7Enablers defines, measures, improves, and maintains organisation performance
  • Why continuous improvement needs both performance-driven and idea-driven pathways
  • How the Virtuous Circles sustain effective process-based management

The 7Enablers is a systemic framework for sustained transformative management, replacing ‘random acts of management’ with commitment to deliberate operational excellence.The 7Enablers is a systemic framework for sustained transformative management, replacing ‘random acts of management’ with commitment to deliberate operational excellence.

Reimagining Management Articles

Below are four articles dealing with topics and ideas discussed in this course.

The Case for Process Architecture

A Business Process Architecture is the primary artifact of process management and improvement. If you don't have a BPA, you aren't doing process management. If you don't have a documented and agreed understanding of the relationships and interdependencies between your key business processes, then you can't be sure you are really doing effective process improvement. Read more >>

Gettting Process Measurement Right

Measuring process performance is fundamental. Whether our intent is pragmatic process improvement or the more holistic goals of process management, we must measure process performance. Read more >>

Embedding Process Measurement

The core process governance cycle is to measure the process performance gap, assess what, if anything, needs to be done now to adjust that gap, and then to take the required action. Then repeat, forever. Read more >>

Creating a Culture of Continuous Problem Finding

'Continuous problem finding' requires the right mindset and toolset, supported by leadership and a personal, team and organizational culture that values improvement. Read more >>

2-day course content - session by session

    • Session 1: Defining the process context—exposing the mission critical role of process-based management
      • Exercise #1: Proving the importance of process-based management
    • Session 2: Enabling practical process-based management—making a massive difference from strategy to execution
      • Exercise #2: Exposing the difficulties (and finding solutions)
    • Session 3: Discovering the real process architecture—beyond the models to strategy execution and value delivery
      • Exercise #3: Defining the Whyte & Brite Laundry process architecture
    • Session 4: Usefully measuring process performance—controlling what really matters for enhanced performance
      • Exercise #4: Discovering process measures in the Whyte & Brite Laundry case
    • Session 5: Defining practical process governance—creating process governance that works well in the real world
      • Exercise #5: Dealing with process ownership objections in the Tanglewood Corporation case
    • Session 6: Process Clinic #1—open discussion of real world challenges experienced by participants
    • Session 7: Achieving process change—realising the promises of process improvement
      • Exercise #6: Assessing the BPM maturity of participating organisations (part 1)
    • Session 8: Understanding the process mindset—creating a process-aware organisational culture
      • Exercise #7: Discussing process-based management motivation pathways
    • Session 9: Enhancing process capability—building experience and expertise throughout the organisation
      • Exercise #8: Revealing the impact of ‘process disablers’
    • Session 10: Supporting process-based management—developing the process centre of excellence
      • Exercise #9: Assessing the BPM maturity of participating organisations (part 2)
    • Session 11: The Big BPM Project—defining the process-based management transformation project
      • Exercise #10: Analysing the challenges of getting started (and continuing!)
    • Session 12: Process Clinic #2—open discussion of real world challenges experienced by participants

About your trainer - Roger Tregear

RogerTregearSq.jpgAs a Consulting Director with Leonardo Consulting, Roger Tregear delivers training and consulting assignments around the world. He has worked and presented in many countries: Australia, Bahrain, Belgium, Jordan, New Zealand, Nigeria, Saudi Arabia, South Africa, South Korea, United Kingdom, The Netherlands, India, United Arab Emirates, and the USA. Based in Canberra, Roger spends his working life talking, consulting, thinking and writing about analysis, improvement, innovation, and management of business processes. His work with clients is on short- and long-term assignments, in organisational improvement/innovation and problem-solving based on BPM capability development, as well as business process, analysis, improvement, and management.

“Roger is obviously very knowledgeable on the subject and appears to enjoy sharing this knowledge.”
“Roger is clearly a thought leader with a very personal style.”
“Roger provided an environment that facilitated good discussion in good humour. His industry experience and anecdotes from consulting engagements were insightful.”