Consultant profiles
Chris Nagel
Chris Nagel, Managing Director of Leonardo Consulting, is a specialist in the establishment of process management environments and projects and the provision of specific methodology consulting. He also has expertise in general business process analysis and management and the facilitation of process modelling workshops.
PROF. Michael Rosemann
Michael is an Associate with Leonardo Consulting. He is also Professor for Information Systems at the Queensland University of Technology and Co-Leader of the University’s BPM Research Group. His research covers BPM Maturity Management, BPM Governance and Process Modelling. Author of five books and 130 refereed papers, he has presented at courses and conferences in 20 countries. Michael is an Editorial Board Member of seven international journals. Besides his academic career, Michael has extensive consulting experiences in Europe and Australasia.
Prof. Thomas Gulledge
Dr Thomas Gulledge is President of Enterprise Integration, Inc. (EII) and Enterprise Integration Pte Ltd (Singapore). He is Professor Emeritus of Public Policy and Engineering at George Mason University, Virginia USA. For over 25 years he has worked on the management and technical aspects of enterprise integration. Through his university research laboratory, he managed an extensive research program in Extended Enterprise Integration. Through his company, EII, he has transferred many of these research concepts into reality with projects in the USA, Europe and Asia-Pacific. Dr Gulledge is also a co-director of the Enterprise Consulting Alliance, a USA/Asia-Pacific consulting organisation formed by EII and Leonardo Consulting.
Roger Tregear
Roger is the Manager of Education and Manager of Leonardo International in the Leonardo Consulting team. He spends his working life talking, consulting, thinking and writing about analysis, Leonardo improvement and management of business processes. Often working as a “thinking partner” and mentor, he provides business process and problem analysis consulting services. He has been involved in many business analysis, technology and marketing assignments. 28 years experience as a business, management and IT consultant means that Roger has well developed insight into the nature of business improvement and problem resolution. Roger also delivers many of the courses in the BPM curriculum.
Carmen Wieckhorst
For the last 13 years Carmen has provided specialist support to ARIS projects implementing BPM and Enterprise Architecture Management around the world as a consultant, coach and advisor. Working originally as a Product Consultant with IDS Scheer and now as the Manager, Capability Development with Leonardo Consulting, she has developed deep knowledge in the application of process management techniques from strategy to implementation, the entire ARIS Process Platform/Oracle BPA and SAP Solution Manager. She has supported major international SAP roll-out projects. Carmen is the manager of our QLD and VIC operations and delivers many of the courses in the BPM curriculum
Alastair Brooke
Coming from a business background in facility management, Alastair has worked in a broad spectrum of positions, all of which have proven to be important waypoints along the path to his current and enduring special interest in BPM. Alastair has had considerable exposure to the realities of what it means to be responsible for business performance results, maintenance of enterprise-wide quality outcomes and the continuous improvement of business processes. Alastair is the Manager, Business Development in the Leonardo Consulting team.
Martin Flaig
Martin has over 12 years professional experience in project management, process calculation, process optimisation, training and coaching, change management, consulting, sales and software development. Martin’s consulting and project experience is vast and industry knowledge broad. He has implemented BPM and ARIS projects within utility and logistics companies, financial institutions, telecommunications and insurance firms. Martin is the General Manager of the Leonardo Consulting team.
Mervin Chiang
Mervin’s experience in software integration, customisation, service and process design enables him to approach Business Process Management from an Information Technology perspective. This includes tool customisation, training, business analysis, integration and implementations using ARIS methodologies and Service-Oriented Architecture concepts.
BASSAM ALKHARASHI
Bassam AlKharashi the CEO of ES Consulting and an Associate of Leonardo Consulting in the Arab States. A resident of Riyadh, Bassam has 14 years of experience in information, communications, technology, marketing and operations management working in leading public and private organisations in Saudi Arabia. He is an experienced consultant and an accredited instructor in the global BPTrends Associates network. During his career, he has participated in various projects and committees in performance improvement, business process management, quality management and strategic planning. Until 2009, Bassam was the Deputy Director General of Sultan Bin Abdulaziz Medical & Educational Telecommunications Program (MeduNet).
ANDREAS HAVLIZA
Andreas Havliza joined Leonardo Consulting as a Senior Consultant after 10 years working in consultancy in Europe and Australia. His previous position was as a Senior Expert in Business Process Management with IDS Scheer AG in Germany. Andreas’ specialist areas of experience and expertise are Governance, Risk & Compliance Management (GRC) and Business Process Management (BPM). As a Project Manager for GRC and BPM projects, Andreas has lead and co-ordinated project teams in various industries including finance, banking, insurance, logistics, utilities and semiconductors.
Lida du Plessis
Lida joined Leonardo Consulting after five years as Process Analyst in the Credit Card industry at major banks in South Africa and Switzerland. Her experience spans the complete Business Process Management lifecycle; from definition, documentation and maintenance of an ARIS database of core processes to the implementation of process cost management tools which support corporate efficiency and drive continuous improvement
Alan Fernandes
Alan Fernandes has over 9 years experience in Business Process Management consulting services, developing and implementing business process capabilities throughout various industry sectors, such as banking, utilities, mining and resourcing sectors, ranging from large to small. He has been involved and managed a broad range of projects relating to the design and implementation of business processes using various frameworks and process methodologies, such as ITIL (IT Infrastructure Library); CMMI (Capability Maturity Model); and IBM’s Business Process Framework.
MARCO FARGNOLI
Marco’s 25 years experience in small to large business operations from the ‘shop floor’ as an Avionics Technician to the ‘Executive boardroom’ as the Global Business Process Manager for GE Aviation Systems has provided in depth business knowledge and an excellent practical foundation to his academic qualification, Master in Business Process Management. Marco is passionate about helping people. His enthusiasm for process-based management is contagious.
George Smith
George is a Business Analyst with over 10 years experience in Information Systems development and Business Process Modelling and design. In the last 18 months George has been performing the Business Architect role for the ARIS Business Process Modelling Platform. He has experience working throughout the whole of the development life cycle, from project initiation to final implementation.
Sandeep Johal
Sandeep has been consulting and managing projects for almost two years and has recently joined Leonardo Consulting. He has gained a good working knowledge of Business Process Management (BPM) with particular attention to process analysis and modelling. His extensive research in Enterprise Architecture has focused on various frameworks such as Zachman and TOGAF.
RAMAN MUNIANDY
Raman's passion for process improvement, and his experience in using the ARIS process modelling platform, has further encouraged him to continue his career in the BPM field as a member of the Leonardo Consulting team. On completion of his MBA studies, Raman joined a regional bank in Malaysia as a quality specialist and worked in that position for three years. He completed Six Sigma studies to Black Belt level and further Lean Six Sigma training.
EDWARD GOH
Edward has more than 10 years of experience in the IT industry, in various roles ranging from presales, support, operations to business planning. Prior to joining Leonardo Consulting, he was a Senior Business Analyst responsible for strategic planning, change management, driving new business initiatives and process improvements.
ANITA HALSE
Anita has more than 10 years of experience in the PetroChemical industry, in various roles ranging from support, operations and enterprise architecture and spend 2 years as an ARIS SME at a major bank in South Africa. She is ARIS certified and has deep knowledge in the application of process management techniques from strategy to implementation, the entire ARIS Process Platform and SAP Solution Manager/ARIS integration. This includes tool customisation, FSS and TSS training, business analysis, integration and implementations using ARIS methodologies and Release Cycle Management.
DEBORAH DALE
Deborah Dale is an experienced business and process analyst. She has worked in many different environments as a specialist staff member and consultant providing business process management and business analysis expertise using ARIS and other technology. Her focus is on understanding key business drivers and aligning business requirements to process, system and technology development. Deborah is systematic and thorough with a strong attention to detail and a passion for improvement, while having a strong understanding of the importance of strategy and an equal understanding of how to achieve positive results.