TAILORED EVENTS
Each year the Leonardo team researches, develops and delivers many seminars and presentations on a wide range of topics related to process-based management. Our library includes half and full day seminars, and shorter presentations, on many topics including those listed below.
Would running a session on such topics in your organisation help you on your process journey? We can tailor a session to suit your particular requirements for content, scope, audience and duration.
For further information please contact 02 9211 1719 or email h.hall@leonardo.com.au
Business Rules and Business Processes - 1/2 Day
To manage both business processes and business rules is to "separate the know from the flow". Business processes show activity flow and business rules provide resources for decision making. There is increasing emphasis on the combination of processes and rules. Standards activities give us guides such as the OMG’s Semantics of Business Vocabulary and Business Rules (SBVR). In this inhouse course we will explore the intersection of rules and processes. Presentation of theory will be complemented by case studies and group activities.
But We Don’t Build Cars – Managing Service Processes - 1/2 Day
Discussion of process frequently assumes a manufacturing model. This can inhibit process thinking for those who deliver services and find no resonance in stories about efficient manufacturing processes. If I run a hotel or develop social policy, what do I care about how cleverly Toyota makes cars? In manufacturing processes there is usually fixed content, method and sequence. This is not the case in delivering services. How can we make BPM more relevant in the service delivery world?
Creating Business Process Success - Full Day
The Creating Business Success Seminar's were run in Canberra and Brisbane in March. The response to this seminar has been very positive. It is available as an inhouse event for managers and executives who need to better understand process-based management.
Click here for a short preview of some seminar material.
Creating and Managing a Process-Centric Organisation - 1/2 Day
So how do you build on the process improvement cycle to create and manage a truly process-centric organisation? How does corporate strategy drive process-based management? How do you model a process architecture? Where do you start? Can a process architecture really reflect a complex organisation? Is enterprise-wide process governance even possible? What should a BPM Centre of Excellence or Process Office do and where should it live? In this inhouse course, you will explore these important enterprise level BPM issues and give specific practical advice about how to create and manage an effective and sustainable process-centric organisation.
Demystifying Agile Process Execution - A Business View of the Process-to-Application Cycle - 1/2 Day
The holy grail of BPM systems is to build an environment where business processes can be modelled and then executed directly, not used to program an application. This is often known as the process-to-application cycle. What would it mean if we could do this? Our IT systems would deliver exactly what our business process models asked for. Genuinely agile IT would respond quickly to changes in business requirements. Business and IT would work together with flexible collaboration. So how do we achieve this agile process execution?
ECM & BPM - 1/2 Day
Many organisations are integrating the techniques and tools of Enterprise Content Management (ECM) and Business Process Management (BPM). Such integration creates a collaborative enviroment for effective management of change resulting from variation in legislation, policy or procedure. This is an important topic in both the public and private sectors and gos to the heart of knowledge, people, process and performance management. This inhouse course will use with specific solutions underpinned by Oracle BPA, ARIS and MS Sharepoint.
Measuring & Reporting Process Performance Using ARIS and Oracle BPA - 1/2 Day
This inhouse course will describe specific tools and techniques to capture process measures for performance improvement and exploit repository information in reports. Participants will discuss a mixture of case studies and worked examples ranging across a full spectrum of complexity and cost.
Process Driven Enterprise Architecture - 1/2 Day
What is Enterprise Architecture? EA takes on many forms and there are many definitions and expectations. Why should it be used? How do we start? Where do we start? In this inhouse course we define EA from a process driven perspective. Using a practical case study, we will explore a standard methodology and set of tools that are part of an extended concept of Business Architecture.
Process Driven SAP - Full Day
Implementing or upgrading SAP is often costly and disruptive. In this inhouse course we examine the latest tools, approaches and techniques that dramatically reduce risk and cost while maximising innovation. The course will cover solutions across the project lifecycle: scope definition, solution design, implementation, testing, training and ongoing support. Central to this unique inhouse course will be presentation and discussion of scenarios, case studies and demonstrations of what is needed to ensure project success.
Selling BPM - 1/2 Day
What are the compelling benefits of BPM? Why should organisations commit to BPM? When will the benefits be delivered? Where should we start to sell BPM? Who is most likely to support BPM? How should we gather and sustain BPM support? These questions will be addressed with a novel mix of presentation, discussion and group work using the powerful Lotus Blossom technique.
SOA Governance - 1/2 Day
As organisations progress from Service Oriented Architecture (SOA) pilots to large scale and enterprise wide project deployment, a new management approach is required. This inhouse course examines what is required to minimise risk and maximise benefits from such significant investments. Using worked examples, case studies and descriptions of both business and IT elements, the course will discuss an Enterprise Architecture approach to bridge between management and technology, between managers and technologists.
Standardising Business Processes - 1/2 Day
In a perfect (process) world the same process would be executed exactly the same way throughout an organisation. Standardisation of processes offers many benefits. In reality, most organisations do not reach this level of standardisation. Indeed, many do not even want to try. For them, the arguments for localisation are compelling. The polar opposites of centralised control and loosely-coupled association pose significant challenges for many organisations. How can we resolve the tension between the competing cases for standardised global processes versus locally optimised processes?