Introduction to the Principles of Business Process Management

Dr Phillip Kazanis, Senior Consultant, Leonardo Consulting

Master Class 1:
Business Rule Management in Partnership with Business Process Management

Martin Flaig, Consulting Principal, Leonardo Consulting

Master Class 2:
A BPM Centre of Excellence Reference Framework

Leandro Jesus, Partner ELO Group and Auxiliary Professor, University of Rio de Janeiro, Brazil

Alastair Brooke, Consulting Principal, Leonardo Consulting

Master Class 4:
Managing the Impacts of Organisational and National Culture in BPM Initiatives

Sebastian Reiter, Researcher, QUT

Carmen Wieckhorst, Consulting Director, Leonardo Consulting

Master Class 3:
Managing Processes - the Theory and Practice of Sustainable Process Governance

Carmen Wiekhorst, Consulting Director, Leonardo Consulting

Master Class 5:
Facilitate Effectively with The 7P Approach

Jo Tregear, Director, Achieving Results Pty Ltd

Roger Tregear, Consulting Director, Leonardo Consulting

Master Class 6:
Selling BPM – Death of the Salesman?

Sandeep Johal, Consultant, Leonardo Consulting

George Smith, Consultant, Leonardo Consulting

Joined by a panel of practitioners

Master Class 7:
Why, When & How to Automate Business Processes

Mervin Chiang, Consulting Principal, Leonardo Consulting

Craig Bekker, Senior Consultant, Leonardo Consulting

Joined by a panel of practitioners and vendors

Master Class 8:
Guessing Simply Isn’t Good Enough!

Roger Tregear, Consulting Director, Leonardo Consulting

Richard Roose, IT Manager-Business Intelligence Group, Metcash Trading Ltd

Master Class 7:

Master Class 9:
It Has To Be Remarkable!

Roger Tregear, Consulting Director, Leonardo Consulting

Keynote Presentation: BPM and Business Ecology

Dr Richard Soley, Chariman and CEO, Object Management Group, Inc.

A Culture of Business Process Management creating and nurturing a process-aware mindset

What is a Culture of Business Process Management?

Sebastian Reiter, Researcher, BPM Group, QUT

Thinking Process – A Case Study

Greg Taylor, Head of Business Integration, Shared Services, United Group Ltd

Building a BPM Community

Jamie Cornes, Moderator bpm-collaboration.com and Process Architect, Suncorp

Architecting BPM Through a Center of Excellence at Wells Fargo Bank

Paul Tazbaz, Enterprise Architect, Wells Fargo, California, USA

Process Office or Process Osmosis - A Word of Caution

David Johnson, Senior Manager Business Solutions, Australian Securities and Investments Commision