BPM Training

BPTA 102: Introduction to Business Process Modelling Analysis & Design

This course provides an introduction to the skills and techniques required to analyse and design new processes or to redesign and improve existing processes. This course presents the process analysis, modelling and design techniques and tools required to improve performance. Participants will learn to scope specific processes using graphical models to document results. They will learn how to define measurement techniques for evaluating outcomes and how to model As-Is and To-Be process workflows using BPMN notation

BPTA 103: Information Gathering & Facilitation for Business Process

This course provides instruction and practical training in gathering information from individuals and groups. The Modelling, Analysis and Design course (BPTA 102) is based on the use of information gathering worksheets and diagrams. This course considers how analysts gather the information needed to populate those worksheets and diagrams. The course stresses the basics of planning for information gathering, conducting interviews with individuals, and conducting group facilitation sessions.

BPTrends Associates BPM Advanced Professional Certificate

BPTA 201: Advanced Techniques for Business Process

This course builds on the methods and techniques introduced in the Introduction to Business Process Modelling, Analysis and Design course (BPTA 102). Using the same methodology and general approach, it provides more information about process analysis, measurement and redesign techniques.

BPTA 202: Managing a Business Process Project

This course is designed to introduce business process analysts and business managers to the management of business processes. We do not seek to teach a new approach to project management, but rely on the basic concepts taught in Project Management Institute (PMI) classes and defined in the PMI PMBoK Guide.

BPTrends Associates BPM Enterprise Certificate

BPTA 301: Architecting and Managing a Process-Centric Organisation

The first two days of this course provides an introduction to the principles, methodologies, and tools required to manage the processes, activities and reporting relationships in a process-centric organisation. The course focuses on the development of a business process architecture and especially on defining value chains, process competencies, and process performance measures and aligning them with the organisation’s strategic goals and available resources.

The second two days we extend the architecture to provide an enterprise-wide performance management and measurement system. We also consider how companies can organise process governance systems and how they can develop performance measurement systems for process managers and owners. Beyond process improvement, this course teaches how to build and maintain a truly process‐centric organisation. It addresses the Enterprise Level of the BPTrends Pyramid where it is the organisation‐in focus.

The course covers the critical issues of strategic context, process architecture, performance measurement, BPM governance, process architectural alignment and operational management.

Leonardo Optimising Process Program

LED 01: Improving Processes

Improving Processes is a 3-day course delivering the understanding and the tools to improve processes in a logical and repeatable way. Take home cutting edge ideas, tools and techniques. Discover the 4-Dimensions Model of process improvement: Enhancement, Innovation, Derivation and Utilisation.

LED 02: Measuring Processes

This two-day course provides valuable insights into the discovery, definition and management of effective process performance measures. In addition, the course gives students the basic statistical analysis tools that facilitate meaningful analysis of process performance data.

Queensland University of Technology Process Program

LQ 01: BPM Notation

The Business Process Modelling Notation (BPMN) has over the last years become a standard for process modelling. BPMN provides a large variety of options for process modelling, which affords BPMN high expressive power but also high usage complexity.
Improving business processes requires a solid understanding of current and future business processes. Process modelling provides a way for graphically describing and analysing the business processes in an organization and to provide input to process improvement, process automation or software development processes.

LQ 02: Principles of Service Oriented Architecture (SOA)

This one day course provides the means to understand how service identification and process orientation can be key enablers for innovation and change in an organisation. A real-life scenario will guide the participants in analysing and designing services and will show how to align these services with business processes.

LQ 03: Business Process Automation

This one day course provides the basis for understanding and delivering solutions for business process automation. After the training course participants will be familiar with a collection of widely used process patterns. Throughout the course a state-of-the-art process automation environment, namely YAWL, will be used to deepen understanding of the principles and techniques taught. A real-life case study will take the participants on a journey starting with a process model and ending with its execution.

LQ 04: Introduction to Six Sigma

This one day course explores the main ideas of Six Sigma and introduces the continuous business process improvement approach DMAIC. After the training, participants will be familiar with each phase of the DMAIC cycle, as well with the established tools and methods in each step. The training uses a real-life business scenario as a consistent, ongoing teaching case, where each
participant will explore DMAIC hands-on.

LQ 05: BPM MaturitY

This one-day course introduces the concept of BPM Maturity. First, it provides an overview of a number of maturity models, before expanding on the specific BPM Capability Maturity (BPMCM) model. Throughout the course, this model provides a base for exploring the measurement of BPM maturity and understanding the key issues affecting BPM progression.